The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
 Connectivity Issues (1)Trouble connecting to the server |
cPanel (3) Using your hosting control panel |
Email (3) Setting up and retrieving email |
| FTP (2) Setting up and using File Trasnfer Protocol |
 What are my email client settings?To set up your email client (such as Outlook), use the following settings: Incoming Server: mail.yourdomain.com (where yourdomain.com is the... Views: 148 |
| Where can I see statistics on my site's usage? Statistics and reports on your site are available under the 'Logs' section of your Control Panel. Here you can find information on bandwith usage,... Views: 140 |
| Trouble sending email, but receiving fine Symptom: You are able to receive email, but when you send you are getting an error such as: "cannot connect to outgoing mail server" Make sure... Views: 138 |
| How do I access my control panel (cPanel)? You can access your account's control panel at any time simply by adding '/cpanel' to the end of your domain. For example:... Views: 137 |
| Creating an email address It's easy to create a new email address once logged into your cPanel. Select the "Email Accounts" icon, which is the first option under the Mail... Views: 125 |
